Everything covered
From daily support to complete practice setups
Your IT covered
Fully managed via MedITall IQ. Servers, networks, workstations — proactively monitored, updated and secured.
- MedITall IQ management platform
- Server and workstation management
- 24/7 monitoring & alerting
- Patch management & ransomware prevention
24/7 Support
Issue on a Sunday morning? Just call. Our supportdesk is fully focused on oral healthcare — we understand your questions quickly and thoroughly.
- Remote support via MedITall IQ
- On-site support
- 24/7 emergency service
- A support desk focused on oral healthcare
Projects
New practice, relocation or expansion. From blueprint to handover — IT, telephony and network seamlessly woven in.
- New practice setups
- Migration from another supplier
- Input on floor plans & electrical work
- Coordination with the dental depot & X-ray suppliers
Software Expertise
3Shape, AudaxCeph, ByteGear, Exquise, Exquise NG, Novadent, OASE, Onyx, OrthWin, Simplex, VisiQuick — deep knowledge of the software you use every day. Including EPD updates and integrations.
- Exquise (NG) & OrthWin
- VisiQuick & 3Shape
- Novadent, OASE, ByteGear & Onyx
- Patient record software updates & integrations
Security
ISO/IEC 27001:2022 certified and progressive in security. Antivirus, crypto prevention, backup on- and offline, Internet Safety filter and Advanced Threat Protection — your patient data is optimally protected.
- ISO 27001 certified
- Backup on- and offline
- Antivirus & ransomware protection
- Compliance advice & GDPR
VoIP Telephony
3CX or Voys telephony seamlessly integrated into your IT. The choice depends on your needs and requirements. Call from your practice software, go directly to the patient card on incoming calls.
- 3CX telephony integrated into your IT
- Call from Exquise straight to the patient record
- Voicemail, call menu & queue
- Flexibly expandable, remote included
Connectivity
Internet and network via our partner RoutIT (KPN). As a KPN partner we have direct access to the technical backend — we see issues immediately and resolve them fast.
- Internet via our partner RoutIT (KPN)
- Direct access to the technical backend
- Internet Safety filter
- Outages visible in our system straight away
Hosting & Email
Domain registration, dedicated hosting and Microsoft Exchange with Advanced Threat Protection. Secure, fast and always up-to-date.
- Domain registration via TransIP
- Our own dedicated hosting server
- Microsoft Exchange email
- Advanced Threat Protection (ATP)
Dental Labs
Beyond practices, we're also at home in dental labs. In-depth knowledge of 3Shape, 3D printers and milling machines — we understand the specific IT requirements of your production environment.
- 3Shape software & scanners
- 3D printers (connection & network)
- Milling machines (CAD/CAM integration)
- A production environment built to fit
Managed Print
Brother Managed Print Services: consumables are automatically delivered when running low. Fast on-site service for issues, and a replacement printer if needed.
- Printers, scanners & copiers
- Toner & maintenance included
- Automatic replacement on failure
- Fully managed, nothing to worry about
Microsoft 365
As a Microsoft 365 partner we manage your complete Microsoft environment: from mailbox and Office to Azure and Intune. Fully integrated into our On-Premise and Cloud designs for a seamless experience.
Service Contract
One type of contract, fully covered. Specifically developed for oral healthcare — exceptionally efficient and seamlessly fitting your practice. Support, management, updates, monitoring and security included. No surprises, fixed monthly costs, secured in clear SLA agreements.
Software & hardware partners
SLA Zorgeloos
One package, fully managed
During office hours. Emergency service also available outside office hours.